Careers at Big Life

Service Manager – Assertive Outreach Team

About us

Big Life is in the business of changing lives. We fight inequality by working with people and places to create opportunities and inspire change. The Big Life group works to develop partnerships with communities, decision-makers, and services to widen opportunities, grow local assets and build resilience.

Our services work with people on all areas of their life and help them with the things that matter most to them, working with them to remove all the obstacles to changing their life for the better. We help people see the skills and support they already have so they can build on it. This is known as working in the Big Life Way.

What you’ll be doing

As the Service Manager for the Achieve Assertive Outreach Team, you will provide operational management and leadership to a team, dedicated to delivering assertive outreach services across Bolton, Bury Salford and Trafford.  This will include Criminal Justice, Harm Reduction and Rough Sleeper Drug and Alcohol initiatives.

You will be responsible for creating a safe and positive team culture that supports a diverse team to deliver a first-class service.

What we need from you

• You will have experience of leadership and management at a senior level in a complex and dynamic setting.
• You will have experience of working within legislative and statutory frameworks, ensuring that the service is compliant in all areas.
• You will have the ability to forge and maintain positive relationships with staff, managers, and stakeholders internally and externally to the group.
• You will have the ability to problem solve and think laterally.
• You will have personal resilience and flexible attitude in the face of difficulties.
• You will need an enhanced level DBS check for this role.

What we will offer you in return

• A full-time permanent contract with an annual salary of NJC Scale 36 – £45,718.
• 25 days holiday, and 30 once you’ve been here five years
• A relaxed culture where you are expected to plan your own day, take breaks when you need them and enjoy your work.
• Ongoing personal and professional development through regular supervision
• A supportive, flexible approach to managing staff health and wellbeing, including a wide range of perks, schemes and support.

What next?

If you’re ready to make a difference and improve the lives of people facing a range of barriers and social challenges, then click apply and complete the short application process.

Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification. We are dedicated to creating a diverse, inclusive and authentic workplace and would especially like to hear from applicants from Black, Asian and other racially marginalised communities.

If you’re excited about this role but your past experiences don’t fit perfectly with every element of the job description, please don’t let that put you off. You might be just the person we’re looking for!

The closing date for applications is: 5pm on Thursday 5 December 2024.

Applications received after this time will not be considered and CVs will not be accepted. A provisional date for interviews is week commencing 2 December 2024 in Manchester (please note that this may be subject to change).  If you need more support or for information in a different format, please contact roli.barker@thebiglifegroup.com.