Careers at Big Life

Service Manager

About us

Big Life is in the business of changing lives. We fight inequality by working with people and places to create opportunities and inspire change. Whatever service we deliver to help people to change their lives, we do things the Big Life Way.

What you’ll be doing

As a Service Manager working in our Heywood, Middleton and Rochdale Talking Therapies service you will provide operational management, service development, and be responsible for maintaining a person-centred, inclusive approach to care.

In this pivotal position, you will lead a dedicated team, friendly and well-established multi-disciplinary team and will work collaboratively with colleagues. You will ensure the delivery of high-quality, trauma-informed care that meets the needs of our diverse community.

What we need from you

• You are an experienced leader who is confident and proactive.
• You are a strategic thinker with strong operational management skills.
• You are highly motivated, resilient, and able to work under pressure.
• You are skilled in managing diverse teams and promoting an inclusive and supportive environment.
• You have experience in implementing trauma-informed care approaches
• You are a confident communicator who can build and maintain positive relationships with staff, managers, and external stakeholders.
• You can problem-solve and maintain results during periods of change.
• You need an enhanced level DBS check for this role.

What we will offer you in return

• An annual salary of £48,710 (NJC point 39)
• A permanent, full-time contract
• 25 days holiday, and 30 once you’ve been here five years
• A relaxed culture where you are expected to plan your own day, take breaks when you need them and enjoy your work
• Ongoing personal and professional development through regular supervision
• A supportive, flexible approach to managing staff health and wellbeing, including a wide range of perks, schemes and support.

Leadership in Talking Therapies is a really exciting place to be, we are constantly adapting and changing as a service, and we have lots of opportunities to expand and promote the service, alongside day-to-day management.

The role is varied and creative, with the opportunity to feed into service change and make a real difference in local communities.

What next?

If you are passionate about improving mental health, then click apply and complete the short application process.

Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification. We are dedicated to creating a diverse, inclusive and authentic workplace and would especially like to hear from applicants from Black, Asian and other racially marginalised communities.

The closing date for applications is Monday, 31 March at 11.59pm. Applications received after this time will not be considered and CVs will not be accepted. Interviews will take place on the week starting Monday, 7 April.

If you need more support or for information in a different format, please contact Ella Simms at ella.simms@thebiglifegroup.com.

Find out more about what makes Big Life a great employer, from career development to a comprehensive staff wellbeing package.

The Big Life group positively promotes diversity in the workforce. We are committed to safeguarding children and vulnerable adults.